Change variable name to preferred language using scripting

[Julius28]

Hello Community,

I'm stuck on one request catalog item/form in ServiceNow.

The short story is, when for example employee from other country opens this specific form, most of the variables are in employees local language but there is one variable which stays in English.

This is output right now, when user with in his  local language opens catalog item, but instead of this English text it should say: "Dokk (Laost otsas)"

I would like to achieve this by using scripts but since I'm quite new with scripting and service now, I cannot come up with solution how to get what I want. Bellow you can see current script, I added this part:

var language = gs.getUserID().preferred_laguage;

But now cannot think of solution how to use it 

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }	
	
	//setLabel = uz out of stock
	
	var country = g_form.getValue('sel_country');
    var language = gs.getUserID().preferred_laguage;


	
	if (country == 'EE') {
		g_form.setLabelOf('chk_docking', 'Docking station (Out of stock)');
		g_form.setReadOnly('chk_docking', 'true');
	} else {
		g_form.setLabelOf('chk_docking', 'Docking station (for laptop)');
		g_form.setReadOnly('chk_docking', 'false');
	}
	
	
	
   
}

Hope You understand my question and what I want to create.

Kind regards,

Jūlijs

[Musab Rasheed]

Hello,

You have to add entry in Translated tables, If you have added but still not working then check for existing entry and make changes accordingly. Lastly you can read below article to understand how you can translate easily with debugger

https://community.servicenow.com/community?id=community_blog&sys_id=b7aa7844db94b4144819fb24399619fb

Please hit like and mark my response as correct if that helps

Regards

[Allen Andreas · Accepted solution]

Hello,

This can be accomplished without script if you switch to the other language (not English) and then create the translated variable with the appropriate name as you'd like.

See this thread for more guidance: https://community.servicenow.com/community?id=community_question&sys_id=bffecba1dbdcdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Julius28]

Well, unfortunately in my case it's not an option and it's not working like that.

Any ideas, how to fix that with script?

[Alex Coope - SN]

@Julijs,

Could you clarify why it's not working as expected? It's not good practice (aka it is bad practice) to do this by script as it introduces technical debt,

I can't quite tell in your screenshot if it's taken via a "form" and you're looking at the Variable formatter, or if you are looking at a Catalog Item / Record Producer in a portal (I'm leaning towards the latter), 

In which case, the method highlighted in @Allen Andreas's post will show you how to populate the right table with the right translation data. 
* UI translations are essentially just data in five specific tables - if you want to learn more about them, check out my blog post here,

If you still can't get it to work, please send me an email and we can organise a call and my team can have a look into the issue,

Many thanks,
Kind regards