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‎02-11-2021 03:33 AM
Hi,
I have a 'attachment' type variable in my record producer which i have made mandatory. When the user uploads any attachment, i want the attachment to get saved in the record created. But instead, it is hiding it.
I can see the entry created in sys_attachment but under table name field, a prefix ZZ_YY is getting added which is making the attachment hidden.
Please find the field below -
Record in sys_attachment -
Can anyone help me get this attachment added in the record as it happens when add any attachment from here -
Solved! Go to Solution.
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‎02-11-2021 06:05 AM
This worked well for me
1) I created Async After Insert BR on the target table
2) Script as this
a) Remove the ZZ_YY
b) Then use the Copy Attachment
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var gr = new GlideRecord("sys_attachment");
gr.addQuery("table_name", "ZZ_YY" + current.getTableName());
gr.addQuery("table_sys_id", current.sys_id);
gr.query();
if (gr.next()) {
gr.table_name = current.getTableName();
gr.update();
new global.VariableUtil().copy(gr.sys_id, current.getTableName(), current.sys_id);
}
})(current, previous);
Output:
1) The file added to the record
2) The file present on the attachment variable
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎02-25-2021 12:22 AM
What are the conditions of yoru BR? Is this after insert or update?

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‎02-25-2021 03:19 AM
Its after insert, order - 300 as i want this BR to execute after another BR on this table
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‎10-19-2023 01:02 AM
Small edit in the above as the function name has changed
Please use this line as the function has changed in the OOB script include
new global.VariableUtil().copyAttachment(gr.sys_id, current.getTableName(), current.sys_id);
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-22-2024 03:41 PM
I got you script working BUT
I have multiple attachment variables and it is only picking up 1 file.
How can the script be modified to pick up multiple attachment variable contents?
Thanks
Ken
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‎03-22-2024 08:59 PM
can you post a new question and tag me there as this is an old thread?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader