Guided Tours on Agent Workspace

Ryan R_
Tera Contributor

Hi, I was curious if anyone had ever tried to create a guided tour with Agent Workspace? I look through the Standard UI's and custom starting pages and it's not working so just looking for any guidance. 

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Ryan R. ,

at the moment it is not possible.

The answer is given at page https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/build/help-guided-tours/conce...

The GTD does not currently support the following areas.

Standard Forms and Lists UI:
  • Flow Designer
  • Agent Workspace

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

View solution in original post

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @Ryan R. ,

at the moment it is not possible.

The answer is given at page https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/build/help-guided-tours/conce...

The GTD does not currently support the following areas.

Standard Forms and Lists UI:
  • Flow Designer
  • Agent Workspace

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.