Hello,I've noticed that when looking up requests in the Service Portal, it's actually pretty hard to find the status without actually opening the record. These are places I would like to see status:Simple List on Requests pageHeader Menu - Requests...
I am attempting to add a related list to my knowledge table form. In the lifecycle of our knowledge articles (we have some that are 7 years old), it may generate dozens of approvals based on our initial approval and renewal workflow. My idea was to a...
I have created a Service Portal widget where the Server script runs a GlideRecord query and returns 3 records.I have a line in the Server script that returns the 3 records GR query :data.info = grwhere gr is the gr object from the Server script.In th...
I have several reports which contain a (relatively) large number of lines.Recently, we upgraded to Jakarta Patch 4 and the reports come back with this error:Now a "full report" wojudl have a total number of lines of about 1,400. So I am NOT bumpi...
Hi all,We have configured a Push Notifications for a custom Android app. After triggering a specific event, the notification stuck in system log with "Pending" type.Here are more details:The user can login to APP on mobile devices, and got registered...
We are on Geneva Patch 9 and have enabled Knowledge V3 since Fuji, One glaring problem i have with the new knowledge is that anyone can add categories. I would like to have a before update business rule abort the action and relay a message to the end...
What kind of interview questions i can expect in an interview for Servicenow Developer/Admin role? I have been scheduled for an interview on 01/08/2018. Can someone please help me out on this.I have been totally focused and worked on Incident, Change...
When we send an email with txt attachment to SNOW, it processes the email in the inbound email actions like below. It finally stops at Create Incident for BULL Monitoring'. Strangely it is reported as 'Skipping', while the incident is actually create...
Hi,I have a test instance where I do not want to enable any mailboxes and flood user inbox. Instead of enabling any mailbox is there any way to test inbound email action in ServiceNow? Like creating a record in any email form which will serve the pur...
Dear Community,We have several customers with different ADFS (for SSO purpose) over single instance. Is it possible to configure that when user enters on instance there will be login page where user will choose specific IdP and will be redirected to ...
Hey Team!I've got an instance where we have ACLs that restrict access to the Request Record under certain circumstances (when a request was created from a particular order guide type).The ACL restrictions explicitly exclude impersonation, and it mean...
Hi there, looking for a bit of help with a script include.I have two arrays array1 and array2array1 contains a list of reserved items (item1, item6, item8, item15)array2 contains all items (item1,item2, item3, item4, item5, item6, item7, item8, item9...
A colleague is trying to add a black horizontal line or bar to a knowledge article using the HTML editor. The legacy editor had the "insert horizontal line" button but we don't seem to have that in Jakarta patch 3 (maybe if we change the glide.ui.htm...
Can you create a hyper link within a Knowledge article to reference another section within the article?Example: If I was to create a table of contents at the top of the KB. Can I hyer link the sections?
HelloIs needed to track some devices as keyboards or mouse as CI assigned for computers. we already have working Discovery, the computers are classified as CI in the CMDB, my question is:Exists any way to track the devices like mouses or keyboards as...