I am facing "no readable comment field" issue in Portal form , can any please help me on this?

[Arjun Kumar Le1]

[Pranav Bhagat]

Did you checked the ACLs ? Are the comments visible in the backend ?

Add the comments field to the activity stream on a ticket in the ITIL view.

How to add field to activity stream

[Arjun Kumar Le1]

i am able to see the same record in norma service now plat form, if it the ACL issue i will not able to see it in normal service now platform.please help me on this.

[Pranav Bhagat]

Is it oob Portal page or custom Portal Page?

[Arjun Kumar Le1]

custome portal page, the table and application scope also custome.