Best structure to handle Public vs Private content

[AtifAslam]

What is the best structure to handle public (content available to all office staff and field staff) and private (limited access to content - only for specific people) content in the knowledge base?

Would it be have two separate knowledge bases (one for public content and another for private content), or have separate folders within the same knowledge base for publish and private articles.

Thanks.

[AndersBGS · Accepted solution]

Hi @AtifAslam ,

You can either utilize different knowledge bases or utilize the same knowledge base for the content with defined user criteria. In general, I would say it's based on what the knowledge bases contains and who it's for to decide best solution. 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AtifAslam]

Hi @AndersBGS 

Thanks for your reply. If I were to go with two separate knowledge bases, how would this look like visually?

Kind regards