Business Case

camelias · ‎05-03-2024

Hello

I work for an NHS Trust in the UK and would like to know if anyone has a business case that they can share for ITAM that we are looking to implement in Digital Services. Or if you can point me in the right direction please. Thanks you.

cindyseeley · ‎06-28-2024

Have you explored the resources available on the ServiceNow Customer Success Site?

Dr Atul G- LNG · ‎06-28-2024

Hi @camelias

Are you looking for approved Business case or you want to create Business case.?

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Dr. Atul G. - Learn N Grow Together
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Mahathi · ‎07-02-2024

Hi Camelias,

As a starting point you could go through the below articles:

https://www.servicenow.com/community/in-other-news/a-lean-approach-to-getting-started-with-itam/ba-p...

https://www.servicenow.com/blogs/2023/rethinking-it-asset-management-strategy

Also i found this case study on SAM( Software asset management)

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/case-...

There is a techtalk which might be useful as well :

https://www.youtube.com/watch?v=PVLGKijxUJA

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful

Thanks,
Mahathi
ServiceNow Technical Consultant