Create a persuasive business case to get approval and funding for your ServiceNow® investment. Learn to develop recommendations that align with your organization’s strategic objectives and business issues, create financial justification with quantified cost and expected benefits using the best available data validated, and finally, communicate a cohesive, concise value-for-the-business story tailored to your audience.
1. Identify key issues and business improvement areas
2. Develop recommendations
3. Construct the business case
4. Socialize, communicate, and finalize
5. Monitor and manage your value realization
The most important things to know
When you create a business case:
The payoff of getting this right
The business case provides justification for key business stakeholders and your investment approval committee to:
A strong business case will help you expand your ServiceNow investment by building buy-in and enthusiasm among your key stakeholders and leaders. It also lays the foundation for measuring value realization to build credibility and buy-in for future expansion.
What you need to get started
When you should start this activity