Hello everyone, We're still relatively new to ServiceNow and are working through a debate around where different types of documentation should live—specifically policies, procedures, training guides, and other reference materials. For ...
Hi everyone, I wanted to share something I’ve been working on and get some input from others in the community. A little while back, I responded to a simple ServiceNow community question about what a ServiceNow admin does on a day to day basis. Th...
I was hoping this was a very active group, is it and I am just not seeing the activity? Newbie here, looking to network and learn.
Hello everyone!I'm new to ServiceNow, I just got my CSA. Lesson learned BTW, take the exam on-site at USF. Even with the TSA level security checks, signing my name 6 times because it didn't match my ID, Webassessor was so much worse. I was wondering ...
This might have been asked before, but is Central Florida SNUG the only SNUG for Tampa membership?
We are slowly converting all our old workflows to flow designs, and up until we moved up to Xanadu, we had no problems. However, we have been noticing quite a few have been returning errors but there is no consistency to these at all. We can have 5 r...
Hi all,I am based out of Orlando however Tamps or Jacksonville are not too far either. Are we planning any event (in-person or virtual) at any of these cities anytime soon? I will be keen to attend the event if it will be open to folks from outside o...
Any incident or problem practice owners out there want to share their best practices, form designs, roadblocks, and solutions? For example, i use a 3 tier incident resolution structure and a 4 tier root cause categorization that i encountered in a...
Looking forward to the next event.
New to the group. Just wanted to say Hello and introduce myself. Please let me know if there are any IRL events in the Tampa area. Jamie
Hi all - we do business across the US and CA. When we enter a start time, it is the start time for whatever time zone the location associated with the task is in. We do this by having everything set to eastern time. When we send the task to our out...
Servicenow will have a booth where we will be soliciting interest in a Jacksonville SNUG and/or a Dev Meetup next year. We have some free tickets ($45 value) to share for the event August 29th. Please post here if you are interested in coming an...
Hi SNUG members, I'm seeing all the posts for Central Florida and interest to have a meetup, i want to take the opportunity to let you know we are planning a SNUG in South Florida ETA October 1st, 2024. More to come, if you want to save this date as ...
Hi all,I am new to the Central Florida group. I have been a member of the Atlanta SNUG for 3 years but moved to Wesley Chapel, FL Oct 2022 and just have not joined another group yet. I am a Software Engineer/ ServiceNow Developer & am working on my C...
Hi!I'm brand new to the community and just wanted to introduce myself. I live in St. Pete and have recently decided to embark in a new career in tech and have started working on my CSA with ServiceNow. If anyone has any advice or lives locally and wo...