During the Performance Analytics and Reporting Office Hours on December 4th, we covered a quick introduction into how the Data Collector works in Performance Analytics.
In the session, we reviewed the architecture of Performance Analytics, how time-shifting works to support date processing in the Data Collector, and how different settings impact the performance of the Data Collector. [Full presentation attached below.]
Here is the recording of the presentation:
Here are some links that were sent out as part of the Q&A section:
- Documentation
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- Performance Analytics Data Architecture - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/performance-...
- Collecting Historical Data - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/performance-...
- Performance Analytics Properties - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/performance-...
- Performance Analytics API - https://docs.servicenow.com/bundle/newyork-application-development/page/integrate/inbound-rest/conce...
The presentation is attached for your reference. See you at a future Performance Analytics and Reporting Office Hours session. We run the sessions every other Wednesday at 9 am Pacific, Noon Eastern, 6 pm Central European time.
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