Intro into Formula Indicators - Office Hours - April 24 Recap

[Adam Stout]

Back in April, during Performance Analytics and Reporting Office Hours, we covered the basics of Formula Indicators.  Formula Indicators provide a powerful way to gain more knowledge from existing indicators.  They allow us to transform and normalize indicators into meaningful KPIs.

We also discussed the powerful PAFormulaUtils API introduced in Madrid which lets us get even more insight into our existing indicators.  Insights that will help us better target performance improvements to our business processes. 

The presentation on Formula Indicators starts about four minutes into this session: 

Useful Links 

[Links updated to the New York version] 

• Formula Indicator Docs - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/performance-...  
• PAFormulaUtils - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/performance-...  
• JavaScript Formula Indicator Examples - https://community.servicenow.com/community?id=community_blog&sys_id=1f0d2ea5dbd0dbc01dcaf3231f961947  
• See attached presentation

See You Next Time

Good luck and I hope to see you at a future Performance Analytics and Reporting Office Hours session.  We run the sessions every other Wednesday at 9 am Pacific, Noon Eastern, 6 pm Central European time.