We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, enabling you to drill down through multiple breakdowns and uncover trends and insights like never before.
Exclusively available to our Raptor DB Pro customers, Data Snapshot is an enhanced architecture that relies on automatic change data capture(CDC) process to snapshot data at regular intervals and allows you to compute indicator scores on the fly using this snapshot data. The result - you have unlimited number of breakdowns available and can go deeper into your data to unlock hidden critical insights.
And the good part is you can enable it seamlessly for your existing indicators & Next Experience dashboard, without requiring much effort on your part.
To help you get started and make activation and adoption as smooth as possible, we’ve put together a set of enablement resources just for you. These curated materials are designed to guide you at every step of the journey and are available to download as attachments to this blog post.
- Slide Introduction- A quick, visual overview of what Data Snapshots is and why it matters, along with key benefits
- Quick start guide for Admins - Admins play a key role in enabling Data Snapshots. This guide provides detailed instructions for enabling and managing Data Snapshots covering prerequisites, activation steps, supported indicators, and best practices to ensure smooth setup and governance
- Analytics User Guide - Step-by-step guidance on how to use Data Snapshots in your dashboards and KPI details. Learn how to identify enabled indicators, apply multiple breakdowns, and make the most of this feature for deeper insights.
We also did a detailed Academy session for you in the past, you can also access the recording for that session below in the related resources section.
Finally, as you explore Data Snapshots, we’d love to hear what’s working well, what could be improved, and where you’d like us to go next. Your input helps us shape the future of Platform Analytics & Data Snapshots.
Related resources:
Platform Analytics Academy: April 30th, 2025 - Data Snapshots in Platform Analytics
ServiceNow Documentation: Data Snapshots and multiple breakdowns
