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During the Performance Analytics Academy on September 9th, we covered new and updated out-of-box analytics and reporting solutions. We provided an overview of Paris’s new and updated content and reviewed some notable solutions for CSM, ITSM, HR, Platform, and ITBM. [Full presentation attached below.]
If you're not familiar with Performance Analytics and Reporting out-of-box solutions, they are prebuilt dashboards, indicators, and reports. They make it easy to determine what KPIs to get started with when measuring the performance management of your ServiceNow application. We create them so you don't have to!
Here is the recording of the session if you missed it:
Documentation Site links we covered in the session are provided below:
- Analytics & Reporting Solution Release Notes:https://docs.servicenow.com/bundle/paris-release-notes/page/release-notes/analytics-intelligence-rep...
- All Available Analytics & Reporting Solutions: https://docs.servicenow.com/bundle/paris-performance-analytics-and-reporting/page/use/dashboards/ref...
The presentation is attached for your reference. See you at a future Performance Analytics Academy session. We run the sessions every other Wednesday at 9 am Pacific, Noon Eastern, 6 pm Central European time.
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