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RJ Barmentloo
ServiceNow Employee

On Wednesday August 5 we did another Platform Analytics academy session, and this time we looked into how one of our adoption services can support with building better analytics.

 

It was a great session where we learned a lot on what this Platform Adoption Service capability will bring and how it will support you building better analytics artefacts. As was said in the session by one of you: "if we'd only had this support pilot looking over our shoulder 5 years ago, while building those indicator and breakdown sources".

 

Dynamic Guidance is your AI support pilot sitting inside the Platform and also Platform Analytics—you ask a question in natural language, it sees exactly what you're building in real-time, and it guides you step-by-step without you ever leaving the product. Voice or text. No documentation hunts. Our adoption services team will build a dashboard from scratch live, showing you how Dynamic Guidance walks through indicators, breakdowns, and dashboards like you have an expert looking over your shoulder.
 
The recording: