Platform Analytics Enablement Toolkit

[Thomas_Davis]

Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow.

Click any image below to explore Platform Analytics resources. The collection includes:

• What is & What Happens — step-by-step walkthroughs of Platform Analytics experience features
• How To quick learning — Easy role based learning material to quick start
• Known gaps & issues — How we are progressing through possible issues and latest gaps
• FAQ — all known answers to frequently asked questions
• Links — Here we collect all other helpful links from Communities, Academy and beyond

Within this topic you will find videos and enablement material about the what of specific Platform Analytics experience features & capabilities. Also we are adding information on what has happened with those features, including a before and after state. Please click here

In this sub blog you will find content that will go a bit more in detail on how specific features and capabilities work, around the consumption and creation of your in platform analytics content. Also we will be adding dedicated small learning materials based on a specific analytics role. Please click here

In this area we will be adding sources for current known issues and identified gaps. Including the plans on resolve. Have a look if this is something you might have encountered or to be used to validate the analysis in order for your plan to move analytics content to Platform Analytics experience. Please click here

Common asked questions and answers related to migration and the PAe upgrade. Please click link here.

Within this sub blog you will find an updated list of all available content. From this Community side, our Platform Analytics academy sessions and documentation. Specifically targeted around Platform Analytics experience and support around the move (migration) of your existing analytics content. Please click here

Considering the move into Platform Analytics experience? And using your existing analytics content within?

Check out this "Moving into Platform Analytics experience"-landingpage with all necessary information (related to the Australia release) and the following video:

[Steve Burchell]

@Thomas_Davis  Thomas, you had stated in a recent academy session that the enablement toolkit was going to be refreshed soon with updated content.  Is there a timeline for that? 

[RJ Barmentloo]

Hi @Steve Burchell , yes, we are working on that.

We will not delete this page but will probably archive with still access. But in parallel we have started to work on updating this page to be more about the move itself and less about the individual features and capabilities (those will also be posted on docs.servicenow.com). Expect a new structure that contains information on the Why and How to Migrate. More specific 101 and 201 content per role. Updated information on current Known issues and still open Feature gaps. And the links to many existing content available here on Community and Academy sessions.

Timeline wise the updated hub and first content will be added still in May and early June. Including the content around known issues and feature gaps.

Hope that helps, all the best, RJ

[Jaskaran Walia]

@Thomas_Davis The link is giving access denied for me. Not sure if anyone else faced this problem. https://www.servicenow.com/community/blogs/blogworkflowpage/blog-id/platform-analytics-blog/article-...

[RJ Barmentloo]

Hi Jaskaran,

It works for me, is there a specific location you are trying to access it from?

All the best,

-RJ