In this episode of ServiceNow Techbytes, heathramsey discusses how you can use Performance Analytics as the "face of your instance" to visualize data collected over time and improve your business processes.
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This episode covers:
- The history of Performance Analytics
- How to obtain the application
- Using indicators
- Importance of time in Performance Analytics
- Using breakdowns and dashboards
- Sneak peek into Knowledge 16 and CreatorCon
For more information on Performance Analytics, see:
- Video Playlist: Performance Analytics
- Performance Analytics Plugins available in the Geneva release
- Add Twitter data to a Performance Analytics dashboard
- Performance Analytics and Reporting
- Product Documentation: Performance Analytics
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