Adding a column to display in automated indicator

Stimson
Tera Contributor

Hi Everyone, 

I'm trying to add a new column for an automated indicator. 

Steps followed:

  1. Navigated to an automated indicator
  2. Clicked on "show all records" in the top left corner
  3. I need to add a new column to get displayed "Resolved"

Can some on help me?

6 REPLIES 6

JaeggerLegane
Kilo Sage

Hello Stimson,

 

For my understanding, are you referring to the "show records" which is shown in the analytics hub after clicking on a widget?

JaeggerLegane_0-1705085291006.png


To modify the columns that are shown in the list behind this button, you'll need to update the indicator source and adjust the view.
1. Open your automated indicator
2. Open the related indicator source (in the source tab)
3. Update the "List view" button shown in the tab "Records view":

JaeggerLegane_1-1705085466719.png


Note that these views are the same views that you find on your standard list views.
You may want to consider to create a separate PA view.

 

 

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AndersBGS
Tera Patron
Tera Patron

Hi @Stimson ,

 

When you're in a automated indicator, click "show all records" and afterwards hit the gear icon:

AndersBGS_0-1705304055928.png

Here you can personalize the list columns:

AndersBGS_1-1705304090441.png 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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DpkSharma
Giga Expert

Hi @Stimson 

To add a new column to be displayed in an automated indicator in ServiceNow, you can follow these steps:

  1. Navigate to the automated indicator: Go to the Performance Analytics module and select "Indicators" from the menu. Then, click on "Automated Indicators".

  2. Create a new automated indicator: Click on the "New" button to create a new automated indicator. Fill in the required fields, such as the name and calendar.

  3. Configure the indicator source: The indicator source specifies the table and conditions for filtering records. You can select an existing indicator source or create a new one.

  4. Add a new column: Once you have created the automated indicator, you can add a new column to be displayed. To do this, you may need to customize the indicator source or modify the breakdowns associated with the indicator.

Please note that the specific steps may vary depending on your ServiceNow instance version and configuration.

For more detailed information and step-by-step instructions, you can refer to the ServiceNow documentation:

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Stimson
Tera Contributor

Thanks @DpkSharma , @AndersBGS@JaeggerLegane 

There is "show records" button once the indicator is created. 

Stimson_1-1705397997429.png

Once that is switched ON we can see the data corresponding to the specific date.. I would to add few more columns to the display.

Stimson_2-1705398174652.png