I have an Automated Indicator that has a yearly frequency. I've collected scores back to 01/01/2023. My customer is requesting an AVG count for day, week, and month for each year. If I create formula indicators to determine these averages by dividin...
Hi guys,I am working on a requirement where the team has requested a re-assignment report for different departments and users.For example:If the IT team receives a ticket and it gets reassigned to a different department, the report should capture the...
We have a requirement for an interactive filter of the type "contains" for a dashboard: I don't think there is any interactive filter of that type OOTB but is it something we can custom build easily? Or maybe someone has already done this? thanks - ...
Is there a way to determine INC count where a specific user updated the Short Description field in a certain time frame?
I want to create similar kind of bar chart for incidents using PA widget and when I am clicking on Jan month - Jan related incidents show up and when I am clicking on feb month - feb related incidents should show up is this functionality available in...
Hello Everyone,I have a scheduled job named "[DevOps] Daily Data Collection" that gathers data from multiple DevOps-related indicators. The domain for both the schedule job and indicators is global, and the "run as" is a user with active permissions ...
My customer is attempting to build a report that shows tickets that have not been updated within the last 2 business days. They filtered the report as follows:-Assignment group = xxxxxxx and-Updated relative before 2 days ago and-Updated trend on or...
Hi All, I am trying to work things up with performance analytics and facing some issue while creating heatmap. Below are the process I am following: Created One Indicator Source: Then I have created one indicator, where I am using the aggregate "Co...
A cascading filter structure has been created using the following hierarchy: Service Portfolio > Taxonomy > Service > Service Offering. Each filter works correctly when applied individually, and the selected values reflect appropriately in the indica...
A cascading filter structure has been created using the following hierarchy: Service Portfolio > Taxonomy > Service > Service Offering. Each filter works correctly when applied individually, and the selected values reflect appropriately in the indica...
We just recently used the On-call Scheduler module of ServiceNow. We would like to know how to view and monitor the usage of this module. ( How many users per day and also how long each component they accessed ).It seems On-call Scheduler is not inc...
Question:Is there any way to create an interactive filter based on tags, that WON'T require a Custom Interactive Filter?Background:Our current customer organizes their incidents based off of "Tags", as their leadership currently does not want to purs...
Good Afternoon all, I have been asked by one of my users if it is possible to build a report in Platform Analytics where my filter is using the WBS element. To date I have not been able to do this as WBS is not a field. As anyone completed such a fea...
Hi Everyone, I'm creating Data Visualization with Drill-down which needs to be added in PA DashboardInitially when created it's working fine, but after changing filter condition of parent report same changes are not reflecting in drill-down of visula...
How to represent multiple indicators in a single score widget
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