count of incident tasks per incident using performance analytics
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 06:35 AM - edited 09-07-2023 06:37 AM
please provide guidance on this: count of incident tasks per incident using performance analytics, including the breakdowns Portfolio,
Taxonomy Node
Service
Service Offering
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-23-2023 07:47 AM
Hi Chandana,
You will need to crate 3 indicators:
a. Automated Indicator: Total number of incident tasks
b. Automated Indicator: Total number of incidents
c. Formula Indicator: a/b
All 3 indicators will have your required breakdowns.
Best
Hasan