Generate a report that shows itil role users who never been assigned to any tickets
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‎02-11-2025 07:16 AM
I want to generate a report that shows itil role users who have never been assigned to any incidents, problems, change task and requested items. Could someone assist me with how to create a report for this use case?
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‎02-11-2025 09:08 AM - edited ‎02-11-2025 09:09 AM
Since all of those items extend the Task table, I think this will get what you need. The main report is running on the User (sys_user) table.