how to create a Combined Report for open Incidents, Change Requests and RITMs?

getkumarviv
Tera Contributor

how to create a Combined Report for open Incidents, Change Requests and RITMs?

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @getkumarviv ,

 

 you can create your report based on the task table, as all the mentioned records are extended from task table. 

you also can add several datasets into one report.

 

 The best solution is based on what your requirement is.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Juhi Poddar
Kilo Patron

Hello @getkumarviv 

To create a combined report for open Incidents, Change Requests, and RITMs in ServiceNow, you can use the Database View feature.

Here are helpful resources to guide you through the process:

  1. Documentation: Creating database views for reporting
    This document provides step-by-step instructions on creating and configuring database views for reporting.

  2. Video Tutorial:
    ServiceNow database views on reporting
    This video explains how to configure a database view and create a report from it.

By following these resources, you can consolidate and visualize data for open Incidents, Change Requests, and RITMs in a single report effectively. Let me know if you need any further guidance!

Hope this helps!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar