how to create a Combined Report for open Incidents, Change Requests and RITMs?
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‎01-22-2025 02:39 AM
how to create a Combined Report for open Incidents, Change Requests and RITMs?
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‎01-22-2025 10:07 AM
Hi @getkumarviv ,
you can create your report based on the task table, as all the mentioned records are extended from task table.
you also can add several datasets into one report.
The best solution is based on what your requirement is.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎01-22-2025 10:45 AM
Hello @getkumarviv
To create a combined report for open Incidents, Change Requests, and RITMs in ServiceNow, you can use the Database View feature.
Here are helpful resources to guide you through the process:
Documentation: Creating database views for reporting
This document provides step-by-step instructions on creating and configuring database views for reporting.Video Tutorial:
ServiceNow database views on reporting
This video explains how to configure a database view and create a report from it.
By following these resources, you can consolidate and visualize data for open Incidents, Change Requests, and RITMs in a single report effectively. Let me know if you need any further guidance!
Hope this helps!
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Juhi Poddar