Error: while adding indicator to Breakdown
Hi AllI'm facing a error while adding a indicator to breakdowncould anyone please assist me. what went wrong attaching a snip.
Forum Posts
Reporting on table "sla_breakdown_by_assignment"
Here's where I'm stuck. I see the report and it works. BUT it's too big. I need to filter it down. Here is my use case. I need to see ALL incidents where SLA was broken, but see only the incidents that were worked on by a specific list of Assignment ...
Get number of incidents per assignment group assigned throughout a month & number of sla breaches
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Indicator display value on dashboard
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Performance Analytics - Knowledge Articles - Measure time spent in Review state
Hi all, I'm trying to accomplish a specific request to measure time spent in "Review" state for KB articles. I'm unsure of how to approach this in the best way. I have tried to create a script to use for the indicator (using ChatGPT), but I struggle...
Add additional line(baseline) in widget graph. I just wanted to add a 3 line in graph.
This is a widget where we have added 2 indicators. but i wanted to add a 3rd line in both created lines.
