Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to create report on Service offerring sla results on assignment group level

Community Alums
Not applicable

Hi ,

Currently i have a report on table service_sla_result for a particular service family.

Under this service family (Total achieved field) are calculated based on Incidents and RITM's of some assignment group.

How to view collectively how much each assignment group is contributing total achived value which are under that service family.

 

0 REPLIES 0