How to create report on Service offerring sla results on assignment group level
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11-21-2024 06:00 AM
Hi ,
Currently i have a report on table service_sla_result for a particular service family.
Under this service family (Total achieved field) are calculated based on Incidents and RITM's of some assignment group.
How to view collectively how much each assignment group is contributing total achived value which are under that service family.
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