I’m working on generating a report in Performance Analytics to count the number of incidents created before the 10th of each month for the current year. I need to schedule this report to run on the 1st day of each month, capturing data from the previ...
Hello,Our organization uses reporting groups, to allow access/control to many different dashboard/reports without needing to each be manually changed. For instance, a manager has 30+ reports, she wants to be able to control who can see those reports,...
Hello,We need to configure metric & threshold for sc_task & incident separately. I'm new to this and not sure how to configure it. I need this to be created only for the highlighted ones.
Hello I am struggling for scripted interactive filter on the dashboard which has a report on the table (asmt_metric_result). I need to filter the list based on the "Company" and "Department" by interactive filter.I have created two interactive filte...
I prepared a white paper and I want to upload a White Paper in ServiceNow. Please provide me the steps to upload White paper. Thanks
Hello! I need assistance in categorizing individuals based on their specialized community of practice for a report. Specifically, in my work group, we have Team A and Team B. Team A comprises individuals specializing in Network Security, while Team B...
Hi,I am trying to create PA widget to show number of incidents assigned to a groups, number of incidents assigned to agents and %of assigned to agent vs assigned to group. Is it possible to show this in one visualization? Or I need 3 separate breakdo...
Hi Everyone,I am new to Performance Analytics and am seeking assistance in creating an indicator that displays all application services and their respective availability based on outages. For instance, if there was an outage last month for Azure last...
I am trying to increase the rows per page in the data visualization reports in Performance Analytics.The option are : 5,20,50,100I want to have more that 100, since when I export the result only the rows in the first page are being exported. I tried ...
When creating an one color chart the set color is default set to the default color. I was wondering if it's possible to change this default color to an own made color definition? Or is the only option to change the color of the default color definiti...
Hi,I have created am indicator and I need to show all the results where breach time is less than 24 hours from now. When I am giving that condition in the indicator it is not showing any result. However when I am giving the below condition it is gi...
Hello, Looking for some suggestions and possible some guidance on a recent type of Report requested. A request came to our team to build out a report that would showcase the number of tickets on daily/weekly/monthly chart over a given time frame. ...
Hello,We are starting with Performance Analytics Implementation where i need to install the plugin in dev for PA.when i am searching for the plugins I am getting 2 plugin names which making me confuse. Can anyone please help me with the correct plugi...
How do you determine when 'Show Records' is being used in the Analytics Hub for a particular Automated Indicator? I'd like to provide information to Leadership that the 'Collect Records' should be turned off on some Automated Indicators. For a lot of...
Hi community, Currently I'm trying to incorporate our Monthly TTR of normal reporting to Performance Analytics. As shown below I have mirrored all conditions of the reports to Performance Analytics except for 'trend by'. Does anyone have an idea wher...
