How to get Percentage

Vijaykumar K
Tera Contributor

4 hours ago - last edited 4 hours ago

Hi ServiceNow Community,I need to display a simple daily percentage on an existing dashboard: formula is ::automation Percentage = (Number of incidents resolved yesterday by ITOM or by GenAi/ (Total number of incidents created yesterday) × 100. Pleaee help on how to create this setup

 

 

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AndersBGS
Tera Patron
Tera Patron

4 hours ago

Hi @Vijaykumar K ,

 

this is straight out of the box when talking performance analytics, automated indicators and formula indicators. Where do you get stuck? What have you done so far?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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