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Migration compatibility mode logs

pramn
Kilo Sage

Hi Team , 

we are in between PA migration .in compatibility mode i am getting below logs 

How do i fix it ?

The dashboard has a missing layout configuration record.

 

Please guide 

4 REPLIES 4

Simran Gadodiya
Mega Sage

Hi @pramn 
Could you please share the logs?
Thanks.

pramn_0-1759469877545.png

 

kaushal_snow
Mega Sage

@pramn ,

 

It usually means the dashboard couldn’t map to a valid layout template in the new framework, so it’s being rendered in an iframe (compatibility mode) instead of full native view, to fix it, review the migration logs in the par_coreui_migration_bridge_dashboard table to identify which dashboard failed mapping, then edit or recreate the layout configuration (or choose a supported layout) in the Platform Analytics experience so the dashboard can fully migrate rather than stay in compatibility mode....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

Thanks Kaushal , 

suppose we have below logs 

[{"text":{"text":"This content was not configured and is migrated as an unconfigured visualization."},"level":2,"help":{"text":"Configure this content in the Visualization Designer."},"originSysId":"019091ce3b0a6650bf68cbc964e45a3e","table":"sys_grid_canvas_pane","debugInfo":"portal_widget_sys_id: 059091ce3b0a6650bf68cbc964e45a3b"},{"text":{"text":"The dashboard has a missing layout configuration record."},"level":2,"originSysId":"09c055ce3b0a6650bf68cbc964e45a87","table":"sys_grid_canvas_pane","debugInfo":"portal_widget_sys_id: c5c055ce3b0a6650bf68cbc964e45a86"}]

can you please guide me from the log how do I recreate the layout configuration (or choose a supported layout) in the Platform Analytics experience so the dashboard can fully migrate rather than stay in compatibility mode?