PA widget Time siries By month AVG + / By month AVG

Kohei Tominaga1
Tera Expert

Hi, 

 

I would like to know about the difference between By month AVG + / By month AVG 

KoheiTominaga1_0-1692774206154.png

 

1 ACCEPTED SOLUTION

Mohith Devatte
Tera Sage
Tera Sage

Hello @Kohei Tominaga1 ,

By Month :

Shows the cumulative scores for entire periods. While you may want to track the number of P1 incidents daily, the frequency is too high when scores are considered daily. Instead, you can set a target at the monthly level with a "By Month” time series. The current period will never appear in the results because it is incomplete.

 

By Month +:

The “+” version of the “By” Time Series includes partial periods, so a score is always provided for the current period.

 

Hope this helps 

Mark my answer correct if this helps you

Thanks

View solution in original post

3 REPLIES 3

Mohith Devatte
Tera Sage
Tera Sage

Hello @Kohei Tominaga1 ,

By Month :

Shows the cumulative scores for entire periods. While you may want to track the number of P1 incidents daily, the frequency is too high when scores are considered daily. Instead, you can set a target at the monthly level with a "By Month” time series. The current period will never appear in the results because it is incomplete.

 

By Month +:

The “+” version of the “By” Time Series includes partial periods, so a score is always provided for the current period.

 

Hope this helps 

Mark my answer correct if this helps you

Thanks

Hi, @Mohith Devatte 

So, as of today, By month does not include Aug 2023, and By month + include Aug 2023.

Correct?

yes @Kohei Tominaga1 correct .

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept...

Follow this link for explanation of the time series aggregations.

 

Hope this helps 

Mark the  answer correct if this helps you 

Thanks