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Peak/ Maximum Score Report

Hello! I have a client that wants to see a line graph Data Visualization for WSD that shows the maximum utilization % (total reservations / total capacity) of building reservations for each month. The challenge I think is that every building has a di...

Performance Analytics breakdown queries

I have created a Performance Analytics report based on a custom table and added a breakdown to it.The table contains two columns Alert and Request which are a reference fields to alert and requested Item table. I want to add a breakdown in my indicat...

mdas1998 by Tera Contributor
  • 394 Views
  • 4 replies
  • 1 helpfuls

PA: Requirement mapping

Hi Team , There is a below requirment can you request help or assistance from ServiceNow to implement indicators breakdown on the location fields.I would like to drill down our KPIs from the region to the country down to the city. But I can see , onl...

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pramn by Kilo Sage
  • 416 Views
  • 6 replies
  • 0 helpfuls

historical dashboard showing incorrect data

Hello Community, Below is the requirement -  I would like to have a historical dashboard that shows every month the number  of Knowledge articles created (trend) per RAA (Risk Acceptance Agreement) Example:  Filter with the Short Description of the K...

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Indicator Source - Group by User

Hello, is there a way to add "Group by user" to these conditions? This is a Indicator Source pointed to the user has role table but duplicates are being pulled. I would like to only show 1 record for each user  

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DreDay3000 by Giga Guru
  • 440 Views
  • 4 replies
  • 1 helpfuls

Performance Analytics - Micro certification failure

Hi everyone,  I would like to ask you for your assistance to understand what I am doing wrong by following the lab task - Performance Analytics (PA) Simulator - Micro Certification (Course)  Modify and Share the Incident Management Dashboard (Content...

AKA by Tera Contributor
  • 457 Views
  • 3 replies
  • 0 helpfuls