Performance Analytics - Knowledge Articles - Measure time spent in Review state

Sabrina Devett
Tera Contributor

Hi all,

 

I'm trying to accomplish a specific request to measure time spent in "Review" state for KB articles. 

 

I'm unsure of how to approach this in the best way. I have tried to create a script to use for the indicator (using ChatGPT), but I struggle to get it to work. It seems a bit excessive, to say the least.

 

Hit me with the most simple way to do this! 

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