Pie Charts using Performance Analytics Indicators

[Rakshanda Kunte]

Hi All,

Can't we use the indicator to show information in pie chart?

Pie chart Information is also shown for last 6 months. But, when I used the Indicator and used chart Type= Pie. It did not work. 

showed below error message:

Can anyone please let me know if indicators does not work for pie charts and donuts charts?

Thanks.

[Community Alums]

Hi @Rakshanda Kunte ,

It should work using indicators too , please follow the doc :

https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/performance-analytics/task/create-...

[AndersBGS]

Hi @Rakshanda Kunte ,

It seems that you haven't collected any scores in your indicator - is that correct? 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[Rakshanda Kunte]

Hi,

I have created new Historical Job which ran from Sep 2023 till Mar 01, 2024. (Last 6 Months)

It has collected the data for last 6 months. 

But when I select chart type = Pie Chart, it only shows data for last 1 month:

However, if I select chart type = column, then it shows the correct data collected for last 6 months.

If you see report here, for above report it has fetched only 1 month data.

Can you help to fix this?

Thanks.

[AndersBGS]

Hi @Rakshanda Kunte ,

Your column chart is a time series chart where the pie chart is grouping by change request type. You need to have the piechart to count change request of different types and not just by type.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders