Report on incdent tasks

phani24
Tera Contributor

I am trying to create a report to show all the incidents where it has 2 or  more incident tasks with a particular group(have to filter incidents with only 1 incident task with that group).

How can we achieve this report. Please let me know

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @phani24 ,

 

Create a report in ServiceNow based on the incident table:

AndersBGS_0-1701761044903.png

AndersBGS_1-1701761081801.png

Create a filter condition in the related list conditions:

 

AndersBGS_5-1701761272293.png

 

Set it to greater than or equal to 2, to get the incidents where there are two or more incident tasks:

AndersBGS_3-1701761178001.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @phani24 ,

 

Create a report in ServiceNow based on the incident table:

AndersBGS_0-1701761044903.png

AndersBGS_1-1701761081801.png

Create a filter condition in the related list conditions:

 

AndersBGS_5-1701761272293.png

 

Set it to greater than or equal to 2, to get the incidents where there are two or more incident tasks:

AndersBGS_3-1701761178001.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/