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Servicenow PA indicator to substitute hours of a month into the script

chand12
Kilo Contributor

‎07-23-2025 09:00 AM

I should get difference between total hours in a month and resolve time in hours where resolve time in hours field is there in incident form. I should get this difference to get sum of uptime hours monthly, here 

uptime = total hours in month - resolve time in hours 

 

Please help me with this.

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