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Configure Performance Analytics Data Sources

OK, you're ready to start loading data in Performance Analytics, but the articles have taken you here to configure data sources.   Why do I have to do this?   What doesn't the out-of-the-box content just handle this for me already?   There is a perfe...

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Heath Ramsey by ServiceNow Employee
  • 6453 Views
  • 1 comments
  • 6 helpfuls

Incident Age Calculate Report-Live Tracking

HIi All,This post covers the simpler way to show   incident open date to current date/time (Incident age)Live Tracking.Step:1I'm creating   one Duration field   in incident Form.Step:2After create style's.Step:3Then create Business Rule.Name:Incident...

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srinathpatel by Kilo Contributor
  • 7063 Views
  • 5 comments
  • 1 helpfuls
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