Hi All,
I have a requirement to show the AWA queue utilization over time. The queue utilization is available in "awa_queue_metrics" table and this is being updated by scheduled scripts throughout the day. My requirement is to show the queue utilization trend over time. I am looking at possibility of showing the utilization at specific intervals (8am, 9am and so on) and also find the average of these values to show the average utilization for the day. This should be shown in a dashboard. I would appreciate any ideas on how to accomplish this.
