Hi. I'm very new to ServiceNow, and am working through a few basics. I'm not entirely clear on expected behavior, so please let me know if I'm missing something here. In short, I'm trying to create a very simple iFrame to load static content. That is not working at present. So, here's my approach:
Performance Analytics -> Dashboard Administration -> New. I name it "my_test", I restrict access to me only (as this is my learning dash on a dev instance of SNow) and I submit it. Next, I create Test_Tab and select Done. On Test_Tab, I select Content Blocks -> New IFrame and add it as a the topmost content block. Finally, I "Click here" to configure. I give it the name and the frame name TestFrame, and I add a URL; in this case, for the fun of it, https://www.xkcd.com/. That works.
Now a couple of basic questions...
1) At some point, the intention is to add graphs and webpages that are generated externally in conjunction with SNow-generated reporting. Part if this will require passing information such as a customer name, for example, to that external page from SNow. For example, SNow would have a menu of customer names that, in addition to telling it what internal data to display, would be passed to an external source. Is what I have done above extendable in that way? If not, what is an appropriate approach, if any?
2) Is the method I have used able extended to pass login credentials to an external server?
Thanks in advance for the help as I try to get a grip on this staggeringly large product.
