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Resolved! 2026 - Platform Analytics Academy Session

I have attempted the Platform Analytics Task numerous times.  I have followed the instructions step by step as instructed and came up with the same solution as shown in the text, but the Task Result continues to indicated Failed.  Any advice?  

Platform Analytics Task.jpg Incident Overview.jpg
jaydoran by • Kilo Expert
  • 1524 Views
  • 2 replies
  • 0 helpfuls

Blank User Values in sys_gen_ai_usage_log Table

We are currently using the sys_gen_ai_usage_log table to create reports as per business requirements. While analyzing the data, we observed that AI usage records for a significant number of entries show the user field as “blank.” We understand that a...

jaydeepbahu by • Kilo Contributor
  • 787 Views
  • 2 replies
  • 0 helpfuls

Resolved! Know about ServiceNow certifications

Now I am working in MNC and my ServiceNow Account also linked with my company Email and password . I done some certification with this account . So problem is when I am going to leave this company how could I get  these certification for my use (In r...

GowthamGr by • Tera Contributor
  • 2776 Views
  • 11 replies
  • 0 helpfuls

Formula indicator giving wrong value

Hi Team ,below formula is giving yearly data , but we would required monthly data if ({{PPM - Number of Closed Projects / By year SUM +}} != 0 ) {([[PPM - Number of On-Time Delivered Projects / By year SUM +]] / {{PPM - Number of Closed Projects / By...

pramn by • Kilo Sage
  • 1738 Views
  • 8 replies
  • 0 helpfuls

Exporting Pivot table

I have updated our data visualization plugin to 28.4.1 and we are on patch 6 hotfix 2.  We are trying to export a pivot visualization and the only options are still PDF, JPEG, PNG, etc.  There is no change or option for excel or csv. When trying to d...

Pam Reid1 by • Kilo Sage
  • 1479 Views
  • 3 replies
  • 0 helpfuls
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