I have attempted the Platform Analytics Task numerous times. I have followed the instructions step by step as instructed and came up with the same solution as shown in the text, but the Task Result continues to indicated Failed. Any advice?
We are currently using the sys_gen_ai_usage_log table to create reports as per business requirements. While analyzing the data, we observed that AI usage records for a significant number of entries show the user field as “blank.” We understand that a...
Now I am working in MNC and my ServiceNow Account also linked with my company Email and password . I done some certification with this account . So problem is when I am going to leave this company how could I get these certification for my use (In r...
What would be the answer?
Hi Team,I am getting excel file only in .xls in scheduled export of data visualization. How can I get it as .xlsx format? Please share all the ways
I would like to create a view of efforts and ticket assignment in a weekly, monthly and yearly report with the assignment group and assignee in the SaaS Servicenow
Hi Team ,below formula is giving yearly data , but we would required monthly data if ({{PPM - Number of Closed Projects / By year SUM +}} != 0 ) {([[PPM - Number of On-Time Delivered Projects / By year SUM +]] / {{PPM - Number of Closed Projects / By...
Has anyone found a solution from legacy metrics that could be run of per user id of reports and executions per table and use date with report name and dashboard name?This is not able to be done with new Platform Analytics in this detail from legacy r...
We are currently using the sys_gen_ai_usage_log table to create reports as per business requirements. While analyzing the data, we observed that AI usage records for a significant number of entries show the “Skill Config ID” field as “blank.” This is...
Good Morning All, Ran across a baffling problem, I created a Platform Analytics dashboard and it has been doing great for helping condense and properly show the monthly allocation of our teams for capacity tracking. However, when I try to add a filte...
I intend to use google analytics to track how users interact with my application. To do so, i would need to add a script tag into the head HTML element (refer to below). I managed to do so in the employee centre (by adding the script tag in the theme...
I'm looking to create a report for breaches, that looks cleaner than the ones in the Reports. I would like to ideally create something like the attachedWhere is would % of Incidents Breached this Month with the metric line below to help show the tren...
Our instance got upgraded to Zurich from Xanadu recently and dashboard owners are seeing the button to Switch to Next Experience though when they are trying some of the reports are not working. Hence, we need to hide the option and entire message dis...
I have updated our data visualization plugin to 28.4.1 and we are on patch 6 hotfix 2. We are trying to export a pivot visualization and the only options are still PDF, JPEG, PNG, etc. There is no change or option for excel or csv. When trying to d...
We are in Zurich release, and want to utilize user country as a policy detection instead of IP Address.Want to configure User Country as an advanced filter, so that I can view portal activity based on the employee’s country (not the IP address).Under...
