Hi Folks, We are running into an issue when creating data visualizations in PA. The issue is when you 'edit the filter' after selecting a table. We are using the task table and a customer Task Customer field that links to user table. The field alread...
Hello,I created an indicator source on the Case table with the date condition "Created on today".I built a data visualization on top of this indicator source that shows, in a vertical bar chart, the number of cases grouped by state for each month.My ...
Hello everyone, We have a catalog item where some of approvals were skipped, now I need to create a report to understand how many of those RITM were skipped. I tried adding a filter to the Stage column, but only returned completed stages because was ...
Hi all,I’m trying to hide the information message on the Dashboard overview My UI Script works on Reports → View/Run, but it does not work on Self-Service → Dashboards Overview, even though the selector is the same.UI Script:-addLoadEvent(function() ...
Created a data visualization and shared it to some users. However, when I moved it in UAT I noticed that the sharing setting was not reflected. Is this not being captured in update set? Should users be manually added? Thank you!
Hello Apologies in advance as I thought I could do a simple time series report without having to do too much work but here goes..I was hoping I didn't have to create in Performance Analytics? We have a Portofolio with 4 programs went live 9/8 and the...
All,I have PA alerts coming out everyday. I had a look at some of the errors but do not know how to resolve them.Most of them are indicator with sys ID xyz not found.Is there a way to resolve this? What is the best way?TIA!
As part of one of our platform analytics dashboard we would like to offer a more modular approach to allow the users to see specifically what they want without having to rely on maintaining and displaying multiple different indicators. To do this we ...
PA dashboard with any chart type doesn't allow clicking the legend item unless there is a Group by and Stack by field filled in.Tested in Zurich and with options enabled for Chart interactions.Would there be a workaround for options to enable without...
Hello everyone, I have a requirement where I need to show report based on 2 breakdowns. 1. Group (assignment group)2. Group members (assigned to)In analytics hub, if I select a group, in the assigned to breakdown it should show only the members from ...
Hi All,I am trying to display the members of an Assignment Group dynamically in the “Assignment to” field using Performance Analytics and Breakdown.What I want to achieve:When an Assignment Group is selected, the PA indicator should show all members ...
Trying to add a "Filter Group" element from a PA dashboard to a library and the option isn't available. The add to library option is available for all other elements. Is there a workaround for this?
I have been asked to create a dashboard showing all tickets that have been created via the customer portal. However, i cant find any fields to search on for this. Incidents are easy as there is a source field but Service Requests don't have anything ...
Hi, When I add a Calendar Report visualization the work week view goes from Sunday to Thursday instead of Monday to Friday and I'm struggling to find the place to define it.I've added a calendar report to a par_dashboard like so:Platform Analytics ->...
Hi everyone I need to configure an indicator to calculate the 90th percentile of a duration field. Can someone guide me on how to do this, please?