I am attempting to replicate an existing Core UI Performance Analytics score widget in Platform Analytics. I am replicating the widget, not migrating it. I am specifying “By Fiscal Year Sum +” as a metric, replicating what is used in the Core UI ve...
I have a filter on Configuration Item which will be pointing at a table with 33 million records. I don't want the filter to pre-query the table, instead I want it to wait until the user begins to type the CI name before any query is performed agains...
We are at the beginning of building out our migration plan from Core UI dashboards and reporting to Platform Analytics and during validation of functionality I have found that when right-clicking a reference within a visualization and selecting to Op...
Hi,After some online research ,I've read that in Zurich release all core UI analytics content (Dashboards, reports and performance analytics widgets) will be automatically migrated to Platform Analytics. (The new dashboard functionality).Now it is op...
Hi Team, I want to schedule a report wherein, whenever a ticket is assigned to that group (can be old or now. does not matter), an email should go out. Can you pls help me on this.
I've added a custom event on a widget in our Service Portal, is there anything else I need to do to see this information populate the User Experience Analytics dashboard?
Need catalog tasks report that shows me all (OPEN) records that HAVE NOT been updated > 48 hours.
Hi,Is there are way to make interactive actions to actually point the user to for example Service Operations Workspace instead of the core ui when clicking on a visualization? We have many users that wish to use the dashboards but they are not normal...
Hi, I am generating a CSV report that lists certain records, I need a column that contains a hyperlink to open the record. Is this possible? Ideally the hyperlink will be the record number and it'll link to the record and be clickable in a CSV file.
I want to display the results of a calculation in a separate column using the aggregated counts in a multi pivot table. Is there a way to use the aggregated counts in a multi-pivot table as other data sources?
Hi everyone, Currently, my team runs ATF tests in pre-production instances such as Dev and QA. We want to display the analytics and reports of the test results in the Production instance. Is there any way to show the data from pre-prod instances on t...
How do we report on the Comments entries in Analytics Hub? What table?As Control Managers, we would like to improve our reporting from ServiceNow, on indicators for control breaches – using the Comments field, from Analytics Hub entries, in order t...
Is there a way to be able to configure filters to follow each other such as Manager -> Assignment Group -> Assigned To without being a system administrator? We have a separate reporting team that manages all reporting and analytics and they are not ...
How do I go about accessing the widgets and indicators associated with a Workbench, specifically the Enterprise Architecture/APM Workbench?I am trying to get into Edit mode for a couple of the scores on the Home tab, namely the "Business applications...
Hi all,In Performance Analytics Responsive Dashboards, I have created a Cascading Interactive Filter which allows to filter the same table by dependent choice values. This essentially allows for a drilldown into dependent choice fields. I cannot fi...
