Benefits of Platform Analytics (Data Visualization) vs Traditional Reports in the Australia Release

[BattuLakshmi]

Hi Everyone,

I would like to understand the benefits of Platform Analytics / Data Visualization compared to traditional Reports in the Australia release.

I noticed that when creating a new report, the system redirects to Platform Analytics → Data Visualization instead of the classic report designer.

Could anyone help explain:

• The key advantages of Platform Analytics over traditional reports
• Recommended use cases for Platform Analytics
• Any limitations or differences compared to classic reporting
• Available documentation, presentations, or learning resources that can help understand this transition

Any guidance or reference materials would be greatly appreciated.

Thank you!

[Tanushree Maiti]

Hi @BattuLakshmi 

Check

 Platform Analytics: Adoption Guidance & Known Issues Reference (Updated June 2026)

Platform Analytics experience release notes 

https://www.servicenow.com/community/upgrades-and-patching-forum/servicenow-australia-release-2026-c...

https://4help.vt.edu/sp?id=kb_article&sysparm_article=KB0015924&sys_kb_id=259a08de1b243a90d2e4620160...