Best way to connect ServiceNow to Power BI?

NomisKeem
Kilo Explorer

Hello all,

 

I am currently working on a process to connect our ServiceNow instance to Power BI. I wanted to ask about best options and practices. I am considering connecting an ODBC driver to our ServiceNow instance which will then connect to a SQL server database which will connect to the dashboard I have created.

 

Is this the best way to go about the connection or is there a better way? Also is the SQL database really necessary or will only using the ODBC driver suffice?

 

Thanks.

10 REPLIES 10

ElijahStownton
Tera Contributor

Connecting ServiceNow to Power BI via an ODBC driver directly can be efficient. However, using a SQL database as an intermediary can offer more control over data handling. Alternatively, consider using a cloud integration platform like Skyvia, which provides a direct, user-friendly connection without the need for additional SQL database setup.