Breakdown Dashboard Workbench Widget

dougj
Kilo Explorer

Is is possible to create a breakdown dashboard which contains a Workbench widget? Specifically, I am trying to modify a dashboard which comes with the PA - Change Management Content Pack (Process by Age) to utilize a breakdown of Change Type. I've successfully added the breakdown to the dashboard and it works with non-workbench widgets. However, when I edit the Process by Age widget, the Follow Element field is not available on the form. Anyone have any suggestions or guidance ?   Thanks!

3 REPLIES 3

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

You have to scroll down to the related lists main widget indicators and widget indicators. If you add the column follow element, you can enable them all



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Thanks Arnoud. I'll give that a try.


Laxmikanth
Tera Expert

Please have a look at this video which should help.


Performance Analytics | Using the Workbench Widget - YouTube