Calculating Change Requests that caused Incidents trend by month.

BradDavis
Tera Contributor

Hello, 

I am trying to create a report that will show total monthly changes and also what %/count of those changes caused incidents. 

(Jan Incidents Caused by Change) / (Jan Total Changes) = %

 Example:

  • In Jan if we made 100 changes and there were 3 incidents caused by change the % would be 3/100 = 3%

Thank you in advance.

5 REPLIES 5

BradDavis
Tera Contributor

I was thinking something along these lines. I would want the visualization to show 

1. Total Number of Changes 
2. Count of Changes that caused Incidents

@Jaspal Singh, Thank you so much for getting me this far.

 

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