Calculation of average Incident tickets per day / month

[Stephan11]

Dear All,

I saw multiple posts on this forum. I fail to understand why this is so complicated 😞 and yet I am not able to find a soloution. 

Task: Display average incidents in a Widget over a period of a month - I do have PA available but all average counts are focused on time.  It should be a very simple approach. Am I blind ?

Any ideas ?

Thanks S

[AndersBGS]

Hi @Stephan11 ,

Just for me to understand the question, you would like to calculate the average amount of incidents pr. month? is that correct understood? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Stephan11]

yes thats correct

[Stephan11]

indeed

[Tai Vu]

Hey @Stephan11 

It sounds like there might be some confusion around the concept of "average" from your task description. If we are  looking for the total number of incidents per month, then it's just a simple count of incidents created during that month—no average calculation is needed for that.

However, if we are talking about the average number of incidents per day over the course of a month, that's where the concept of "average" would come in. We would take "the total number of incidents in that month" and divide it by "the number of days in the month" to get the average per day.

Cheers,

Tai Vu