- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-14-2018 03:31 AM
Hi All,
We have a calendar report setup that is being shared on a dashboard. We've add some field styles for state so we have 'state' as an option under the 'highlight based on'. When we load the dashboard this field defaults to '--None -- '. Is there a way to default this to always open with the highlighting as 'state'?
Thanks
Sam
Solved! Go to Solution.
- Labels:
-
Reporting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2019 06:02 AM
If the report is in a dashboard you can do the following.
Navigate to Homepage Admin > Pages.
Click the homepage or dashboard title where the calendar report is located.
Click the Dropzone the calendar report type is listed under.
Click New to define a new portal preference.
Complete these fields:
Name : sysparm_calstyle
Value : priority
If you are sending out published URL you can do this. You sysparm_report_id will be different.
https://<your servicenow instance>/sys_report_display.do?sysparm_report_id=5fb91fd60f15afc099907d4ce1050e23&sysparm_calstyle=priority
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2023 05:53 AM
How did you get the Subtype in the dropdown? im trying to get State, but dont know where to start!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2023 07:52 AM
The dropdown in reports is based on the additional group by. Note that this question an answer for auto highlight is based on use of home pages which are being deprecated. As far as I know this does not work in a dashboard.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2023 03:18 PM
This one again.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2023 03:21 PM
So I guess all paths lead to this no longer relevant answer.
Spectacular experience.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 07:01 AM
Thanks for the answer but why is this solution only available to SNOW Admins? Why can't higher level ITIL License Users do this in ServiceNow?
Here are 3 things that irk me about ServiceNow for ITIL License Users:
1. You can't join tables (using database Views) for SNOW Reports unless your a SNOW Admin. Dot walking has limitations. --> All > System Definition > Database Views
2. You can't Schedule Reports unless you have this role (report_admin) or your are a SNOW Admin.
3. You can't change the Default (None) setting for the Change Calendar Report unless your our a SNOW Admin.
Thanks.
