Calendar Report Default Highlighting

Sam Ogden
Tera Guru

Hi All,

We have a calendar report setup that is being shared on a dashboard.  We've add some field styles for state so we have 'state' as an option under the 'highlight based on'.  When we load the dashboard this field defaults to '--None -- '.  Is there a way to default this to always open with the highlighting as 'state'?

 

Thanks

Sam

1 ACCEPTED SOLUTION

Brian Lancaster
Tera Sage

If the report is in a dashboard you can do the following.

Navigate to Homepage Admin > Pages.
Click the homepage or dashboard title where the calendar report is located.
Click the Dropzone the calendar report type is listed under.
Click New to define a new portal preference.
Complete these fields:

Name : sysparm_calstyle
Value : priority

 

If you are sending out published URL you can do this.  You sysparm_report_id will be different.

https://<your servicenow instance>/sys_report_display.do?sysparm_report_id=5fb91fd60f15afc099907d4ce1050e23&sysparm_calstyle=priority

View solution in original post

11 REPLIES 11

Hi @Brian Lancaster,
Thank you so much for your tip. I was struggling a bit to understand how to access the record to add the new property, so I’m going to show the steps I took to get into the Dropzone, in case anyone else had a hard time understanding it like I did.
1- I went to the Dashboard Properties

01.png

2- Enter in Dashboard Tab that was my calendar

02.png

3- After that I only enter in the referenced page and then I found the calendar's Dropzone
4- I just created the new record as Brian said and it works well.

03.png

 

Great thanks, This was originally for homepages which are now deprecated. Never tried it on a dashboard.