Can a ServiceNow admin view reports that are not shared with anyone?

Harshit Sharma3
Tera Contributor

Let's say there are 2 admins in a Service Now Instance. Admin A has created a report but not shared it with anyone. Admin B logs in, clicks on View all reports, but they're unable to see reports created by Admin A. Is this expected behaviour?

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Harshit Sharma ,

Directly Admin cannot see the reports !!

Firstly, you can go to the asked report and check the "visible to"

  1. Navigate to All > Reports > View / Run and select the report you want to control.
  2. In the upper right side of the report form, click the Sharing icon (reference sharing icon.) and select Share.
  3. In the Sharing settings dialog box, fill in the fields and click OK.
    Sharing settings
    Field Description
    Visible to
    Users to whom the report is available. You can select the following options:
    • Me Only you can view the report. This option is only available to you on the reports that you create.
    • Everyone All users can view the report. However, you can select required roles, and only users with at least one of those roles can view the report.
    • Groups and Users Only specific groups and users can see the report.

    The Groups and Users option is visible to users with the report_group role

    Users who do not have the report_admin, report_global, or report_group roles do not see the share menu in Report Builder.

    Mark my answer correct & Helpful, if Applicable.

    Thanks,

    Sandeep

View solution in original post

3 REPLIES 3

RaghavSh
Kilo Patron

No admins can see all reports, maybe you arenot able to search than from view all reports.

Go to "sys_report" Table directly and check if the report is visible or not


Raghav
MVP 2023

Community Alums
Not applicable

Hi @Harshit Sharma ,

Directly Admin cannot see the reports !!

Firstly, you can go to the asked report and check the "visible to"

  1. Navigate to All > Reports > View / Run and select the report you want to control.
  2. In the upper right side of the report form, click the Sharing icon (reference sharing icon.) and select Share.
  3. In the Sharing settings dialog box, fill in the fields and click OK.
    Sharing settings
    Field Description
    Visible to
    Users to whom the report is available. You can select the following options:
    • Me Only you can view the report. This option is only available to you on the reports that you create.
    • Everyone All users can view the report. However, you can select required roles, and only users with at least one of those roles can view the report.
    • Groups and Users Only specific groups and users can see the report.

    The Groups and Users option is visible to users with the report_group role

    Users who do not have the report_admin, report_global, or report_group roles do not see the share menu in Report Builder.

    Mark my answer correct & Helpful, if Applicable.

    Thanks,

    Sandeep

Harshit Sharma3
Tera Contributor

If I publish the report, will the other admin be able to see the report in his 'All Reports' section? (PS: I haven't shared the report yet)