Can i create an interactive filter on a users manager

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‎09-17-2019 02:33 AM
I am setting up reports on users for a dashboard and i have asked if i could put in an interactive filter in for the user manager.
I thought this would be a simple reference Interactive filter but it doesnt allow me to create it.
The idea is i select a manager from the reference list and it shows me all the people that this person is the manager of. I am probably missing something simple but i cannot see to work it out. I cannot find anything online either about some who has worked this out or even asked this question. Is this possible?
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‎09-17-2019 06:15 AM
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‎09-17-2019 08:35 AM
If that isn't what you are looking for, try a cascading interactive filter which would have you select a manager, and then the people working for them.

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‎09-23-2019 02:36 AM
Hi All
Thanks for your help but i think i may have solved this one. I created a reference interactive filter which references the sys_user table.
Then for the filter reference i just used the sys_user>manager field of which ever table i want to use. Be it the Customer manager or the assigned to manager depending on the results i need.
So for assigned to manager i could use incident>assigned to>manager
Or for customer manager i could use incident>customer>manager
Obviously i would have to set up separate interactive filters for those 2 scenarios, as for any incident its unlikely the manager of the customer is going to also be the manager of the assigned to.