Can I reuse a report drilldown or do I have to recreate each time?

malati
Giga Contributor

I'm creating series of reports based on the same table which require the same drilldown.  Is there anyway to reuse the required layout or do I have to recreate each and every time?

1 ACCEPTED SOLUTION

Vichitra Garg
Mega Expert

Hi Malati,

You can use the "Insert and Stay" option to copy the same layout on the new report. Just change the name of the new report(if required) and perform Insert and Stay.

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8 REPLIES 8

Adam Stout
ServiceNow Employee
ServiceNow Employee

I drill downs are specific to the report so you have to build them each time.  Hopefully, someone can tell me I'm wrong, but I believe this is the case.  It may be possible to manually edit the sys_report record (possibly with an XML export/import) but even if that worked, I would discourage that as it wouldn't be supported.

Thanks Adam not the answer I was hoping for but what I was suspecting would be the case.  It's a shame there isn't an option to reuse 'standard list drilldowns" especially when you have to repeat it several times for a series of reports based on the same table.

Adam Stout
ServiceNow Employee
ServiceNow Employee

Have you submitted an enhancement request in HI for this?  It makes sense to me, but I haven't seen it requested before.

I've not submitted an enhancement request in HI for this.   While a copy insert will save time when doing reports in bulk, frequently a report is created from stratch and then I may decide upon consultation with my internal customer that they want the same drilldown as another report hence why an option to save and reuse drilldowns would be useful. I will have to get our system admin to raise this on my behalf. Thanks again.