Cell color highlighting in list visualization unavailable after Zurich?

Claire Ashdown2 · 3 weeks ago

Previous to the Zurich upgrade, I was able to create a list visualization and set up complex cell value highlighting rules, such that certain fields would turn green or red based on the value in that field for that visualization. After Zurich, I do not see those options. I still have the sys_ux_highlighted_value_config and sys_highlighted_value records I configured and was able to connect to the visualization, but the place in the configuration panel to connect the UX Highlighted Value Configuration to the visualization appears to be missing post-Zurich.

Was this feature lost when the switch from Simple - List -> List visualization type happened?

What is the workaround or support plan for visualizations created before the visualization type changed?

Is there a plan to re-introduce this helpful functionality if it was indeed lost with Zurich?

Claire Ashdown2 · 2 weeks ago

Confirmed today in Platform Analytics Academy, this feature was deprecated and may be brought back, no estimated timeframe.

My question:

I am also wondering about conditional field highlighting in list visualizations. This used to be possible prior to Zurich with Simple ~ List visualizations, but it appears that that functionality is no longer available after Zurich on the List visualization type. I posted about it in the Community here (https://www.servicenow.com/community/platform-analytics-forum/cell-color-highlighting-in-list-visual...) and some Community members are theorizing the feature was removed, but wanted to confirm whether: 1) The feature was deprecated in Zurich (and if so, where is the deprecation documentation?), and 2) If the feature is coming back (and if so, when?).

@martapenzo 's reply:

Yes the functionality was removed but we should bring it back. Not sure yet when but will review with the team on the options.

View solution in original post

Ankur Bawiskar · 3 weeks ago

@Claire Ashdown2

share screenshots

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 3 weeks ago

@Claire Ashdown2

I think so.

In Zurich release "List - Simple" is enhanced to "List" visualization and seems the cell value highlighting feature is tied to older type and is not directly available to latest one.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 3 weeks ago

@Claire Ashdown2

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Claire Ashdown2 · 3 weeks ago

Hi Ankur,

I appreciate the quick response and the theory. It does seem like it was removed in Zurich with the list type change, but I would like a hard confirmation of that change, either from a product owner replying or if someone has specific deprecation documentation. I am planning to ask about this in Wednesday's Platform Analytics Academy if I don't have a firm answer by then.