Cell color highlighting in list visualization unavailable after Zurich?

Claire Ashdown2
Giga Guru

Previous to the Zurich upgrade, I was able to create a list visualization and set up complex cell value highlighting rules, such that certain fields would turn green or red based on the value in that field for that visualization. After Zurich, I do not see those options. I still have the sys_ux_highlighted_value_config and sys_highlighted_value records I configured and was able to connect to the visualization, but the place in the configuration panel to connect the UX Highlighted Value Configuration to the visualization appears to be missing post-Zurich.

 

Was this feature lost when the switch from Simple - List -> List visualization type happened?

What is the workaround or support plan for visualizations created before the visualization type changed?

Is there a plan to re-introduce this helpful functionality if it was indeed lost with Zurich?

1 ACCEPTED SOLUTION

Confirmed today in Platform Analytics Academy, this feature was deprecated and may be brought back, no estimated timeframe.

 

My question: 

I am also wondering about conditional field highlighting in list visualizations. This used to be possible prior to Zurich with Simple ~ List visualizations, but it appears that that functionality is no longer available after Zurich on the List visualization type. I posted about it in the Community here (https://www.servicenow.com/community/platform-analytics-forum/cell-color-highlighting-in-list-visual...) and some Community members are theorizing the feature was removed, but wanted to confirm whether: 1) The feature was deprecated in Zurich (and if so, where is the deprecation documentation?), and 2) If the feature is coming back (and if so, when?).
 
@martapenzo 's reply: 
Yes the functionality was removed but we should bring it back. Not sure yet when but will review with the team on the options.

field color highlighting in list view 4FEB2026 PAR Academy answer.png

View solution in original post

9 REPLIES 9

Confirmed today in Platform Analytics Academy, this feature was deprecated and may be brought back, no estimated timeframe.

 

My question: 

I am also wondering about conditional field highlighting in list visualizations. This used to be possible prior to Zurich with Simple ~ List visualizations, but it appears that that functionality is no longer available after Zurich on the List visualization type. I posted about it in the Community here (https://www.servicenow.com/community/platform-analytics-forum/cell-color-highlighting-in-list-visual...) and some Community members are theorizing the feature was removed, but wanted to confirm whether: 1) The feature was deprecated in Zurich (and if so, where is the deprecation documentation?), and 2) If the feature is coming back (and if so, when?).
 
@martapenzo 's reply: 
Yes the functionality was removed but we should bring it back. Not sure yet when but will review with the team on the options.

field color highlighting in list view 4FEB2026 PAR Academy answer.png

@Claire Ashdown2 

That's what my earlier post mentioned and thanks for confirming this.

Would you mind marking my response correct as well as you can now mark multiple responses as correct?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @Claire Ashdown2 

 

I can see like this:

 

DrAtulGLNG_0-1769772248996.png

 

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Hello Atul,

 

It appears you are looking at color palettes for the selected bar chart, not field-level color highlighting on a list visualization. There is a list visualization in your screenshot, but it is not the selected visualization so the configuration panel is not showing list options.