Change Calendar not displaying changes that run longer than 3 months

humblecommitted · ‎01-31-2017

Hello community,

i have an issue with the calendar view.

I am running a calendar report based on the planned start date of a change request, when the planned start and end dates are longer than a year, it eventually disappears from the calendar report.

If I change the filter to report based on planned end date it shows up.

If I shorten the dates it shows up normally.

Please help!

Thank you.

pieter_goris · ‎02-01-2017

Hi,

this behavior is actually the expected behavior. If the (new, Helsinki) calendar report is opened in a month view, it goes back a maximum of 30 (sometimes it looks like 31 days because of timezone) days to fetch records to be shown on the calendar report. In your example, when you show February, Jan 30 is still shown on the report. Now it goes back 30 days, so changes with a planned start date on Dec 30 or later are shown. So in your screenshot the change has a planned start date of Dec 29, so not show when you view February.

If you switch to the year view, the change is shown.

The '30 days back' is actually controlled by a property (that you might have to set: Add a property ) called 'glide.report.calendar.max_days_back'. You can change the value from 30 to something else. The higher the number, the longer it takes to fetch the records and render the report.

Hope this helps.

Cheers, Pieter

View solution in original post

Michael Fry1 · ‎01-31-2017

Out of the box there is an inactive module under Change called Windows and Changes. It shows maintenance windows and changes on one calendar view. Might be worth looking at how that is setup or switching to it.

humblecommitted · ‎02-01-2017

Hello Michael,

Are you able to post instructions on how to perform this?

It may help the rest of the community, thank you

Michael Fry1 · ‎02-01-2017

You can go to Modules, search for title Windows and Changes, and activate module.

Or go to Application Menus, find Change, then find module Windows and Changes and activate.

humblecommitted · ‎02-01-2017

You can go to Modules, search for title Windows and Changes, and activate module.

Or go to Application Menus, find Change, then find module Windows and Changes and activate.