Change calender type

The Incident
Tera Contributor

Hello

 

We migrated to Platform Analytics. This caused some problems which now has been mitigated.

 

Now i discovered i am missing an option or at least i cant find it.

 

In Performance analytics i had the option to change calendar type from normal to Gregorian.

 

I attached an image of the option i cant find

 

Thanks in advance in case someone can fix my headache 

3 REPLIES 3

olgaredkina
ServiceNow Employee
ServiceNow Employee

Hi, 

 

The normal calendar is the Gregorian calendar. Is there something specific that doesn't work for you in the calendar itself?

 

Olga

That is true but that option made it possible for me to make a graph af shown on this picture. The data in the graph is incidents and requests the last 12 months and the prior 12 months compared. That option i am missing made it possible for the graph to show the months and not july 2023 and july 2024. The reason i need that specific option is our incidents and requests have a trend to concentrate around specific times of the year unless effected by external reasons or really big projects getting implemented. In this specific instance we know there will be a lot of incidents and request around september and march, the other spikes is releases.

Indeed this is not possible at the moment. The logic now is dynamic if time is beyond current year system will add automatically the month, this way it is more clear for users the period they are looking on which provides overall better readability.